Sessions

To view any of the sessions below, simply click on the session title. You may view each session as often as you like between May 15-26, 2017.

Keynote Session: The New Generation of Management System Standards

Management system standards are more outcome-focused than ever, which makes auditing the procedures that allow organizations to comply with them frustratingly varied and complex.

This presentation will discuss this shift and address how auditors can use it to make their audits more effective.

Read More About Dr. Nigel H. Croft


Keynote Session: The Changing Face of Standards

Anyone involved in quality management can see that the profession is changing rapidly. Likewise, standards development has to change to keep up. This presentation will examine how it will evolve in coming years—and how standards are more relevant than ever.

Read More About John Knappenberger



Keynote Session: Auditor Soft Skills

All auditors need to know how to communicate well to do their jobs effectively. This session will teach attendees how to communicate effectively and successfully engage with others while navigating new environments.

Read More About Lance Coleman


Session: Standards Development at ASQ

Interested in getting involved with developing standards? Wonder how you can make that happen or how you can make a difference in the world of standards development? Whether you’re a TAG veteran or just beginning to investigate joining one, this presentation will explain how ASQ facilitates standards development and why it’s important that auditors get involved.

Read More About Jennifer Admussen


Session: How Effective Is Third-Party Certification? Really?

The Third-Party Effectiveness Verification Program or 3P-EVP was developed last year to evaluate the effectiveness of third-party certification. This presentation will outline this new program and assess how third-party certification processes can continue to improve.

Read More About Sheronda Jefferies


Session: Future of Quality Professionals to Succeed

ASQ, the American Productivity and Quality Center (APQC), and the International Academy for Quality (IAQ) teamed up to complete several research studies in 2016 to gauge professional opinions on the future of quality. The results of the surveys show that keeping current on trends in the profession and continually learning new skills is vital to quality professionals. This presentation will discuss the surveys and approaches to continual skills development.

Read More About Pat La Londe


Session: The Auditor’s Toolbox—Effective Process Auditing Methods and Techniques

No audit can be effective without a carefully curated technique that’s flexible enough to apply to many types of organizations. This presentation will explain and provide examples of who, what, why, and how to structure and manage a more in-depth and meaningful audit result for both auditee and auditor.

Read More About Paul Palmes



Session: Here Be Dragons: An Auditor’s Guide to Where They Lurk and How to Evade Them

There are a lot of pitfalls in the auditing world, and smart auditors need to know how to spot and avoid them. They also need to know how to craft a useful audit report in an environment that may make this difficult. This presentation will address how to face danger and come out victorious.

Read More About Richard Saul


Session: An Update on the Development of ISO 45001: The First International Standard for Safety Management Systems

David Solomon, executive officer for safety and risk for Master Builders in New South Wales, will discuss the progress of the development of ISO 45001, the first international standard for occupational health and safety management systems. The standard is being written by ISO/PC 283, on which Solomon has represented Australia for seven years. He’s held positions such as deputy task group leader of definitions and member of the editorial committee. More recently, he served as deputy convenor to a small working group that met in Denmark to work on the standard.

Read More About David Solomon


Session: Quality Risk Assessment: An Auditor’s Perspective

As much as our industries have changed due to information technology, the process of preparing and delivering a risk assessment audit has not. Many of my colleagues still produce a paper based risk assessment using MS Word, Excel, or other word processing software. Often we produce lengthy reports and the client only reads the executive summary in the front of the report and the mitigations at the end. What happens to all the great information in between? This session will discuss how technology advancements enable us to gain the full benefit of the information obtained and use it to enable critical business decisions.

Read More About Jeff Slotnick


Session: Auditing the Process Approach and Risk-Based Thinking

There still seem to be considerable discrepancies when it comes to auditing a management system using the process approach. And now, with the new requirement of risk-based thinking it has become even more confusing. How do you assess if an organization or a manager consider risk without a specific requirement for risk analysis? Risk-based thinking seems new, but it’s not. But how do you audit it?

This presentation will discuss ways to assess if an organization has integrated risk-based thinking into its processes. There will also be suggested audit tools to assess management systems systematically using the process approach to reach conclusions that will add value to auditees.

Read More About Elisabeth Thaller


Session: The Vicissitudes of Remote Auditing

Remote auditing is increasingly common, but it’s still often a misunderstood and maligned process. This presentation will address the common misconceptions about remote auditing and demonstrate how it can be used to complete thorough and effective audits.

Read More About Shauna Wilson