You can contact us via the following channels:
- Via the web form below
- Via chatting with Emma at the bottom right of our website
- Via our Frequently Asked Questions
- Via email at firstname.lastname@example.org
In addition to our principal offices in Australia, the USA, Exemplar Global is represented across the globe through a number of partners. Simply select your region (or nearest) to find out more how we work in your country:
PT. Bizcomms Indonesia
Complex Puri Casablanca
Block A No 39 1st Floor
(PO Box 246)
Contacts: Ms. Mrs Zamrah Mather / Mr Rickman Mather
Tel: +62 0778 7027751
Fax: +62 0778 450889
Bizcomms Brunei (Branch Office)
Bizcomms SDN BHD
Lot 7191, Unit 22, Ground Floor,
Jalan Jaya Negara, Kuala Belait KB 1131
Negara Brunei Darussalam
Tel: +673 3 342497
Fax: +673 3 330318
Global Quality Excellence Academy
14, Jalan Damai 2, Taman
Desa Damai, Kajang
Selangor 43000 Malaysia
Contact: Mohammad Nazri
Tel: +603 8925 6901
Fax: +603 8925 4380
Cnr Kikuyu and Leeukop
Sunninghill, Sandton 2157
Contact: Jacques van Tonder – Managing Director
Mobile: +27 83 300 1624
Please ensure you have read all of the necessary information on the ‘Complaints & Appeals Information’ tab prior to submitting your feedback.
At Exemplar Global we are committed to providing customers with a fair and responsive system for handling and resolving complaints or Appeals. We believe that in receiving your complaint, we are provided with a valuable opportunity to improve the services we deliver to you and maintain your confidence in Exemplar Global, our register of certified professionals, our certified training providers and their services.
If at any time you wish to lodge a complaint or appeal you may notify us by completing the online form or by lodging a paper form with us and posting or faxing it to your nearest Exemplar Global principal office.
We will endeavour to assess, assign, investigate, and advise you of the outcome of a complaint within 28 days of receipt of such complaint. A copy of the form can be downloaded from the menu.
Code of Conduct
All certified professionals are bound to operate within the terms outlined in the Code of Conduct. A copy can be downloaded here. If a certified professional breaches the Code of Conduct the infraction should be addressed and cited against the code in the complaint lodged. As we require all professionals to sign this Code, the infraction is treated seriously and investigated with all due care and use of professional investigative processes.
Exemplar Global strives to achieve the highest level of customer service and quality as outlined in our Customer Charter. We encourage constructive feedback to ensure we will always work to a meet your expectations. If we are not meeting your expectations you have a right to tell us. Once received we will respond to you, investigate and return with the findings of our investigations. To provide this feedback please contact our Customer Relations Manager at email@example.com.