The Future of the Auditing Profession

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This session takes a deep dive into the future of the auditing profession. The session consists of a panel of representatives from certification bodies, accreditation bodies, and a personnel certification body—key stakeholders in the audit-driven certification process. The session focuses on new and upcoming disruptive technologies, industries, and market drivers. Our panelists each give a brief perspective on the future of auditing and then moves on to a lively conversation with our panel about what the future holds for auditing, standards, and certification. We challenged our panelists to get their insights into how emerging technologies, standards, and regulatory changes will affect the auditing profession. How do we define competence in this new space? How do we evaluate, audit, and certify an artificial auditor? We’ll discuss how we all remain relevant in this brave new world. The future is here. Are we ready?

Panelists Include:

  • Andrew Baines, CEO of Exemplar Global
  • John Knappenberger, CEO of ANAB
  • James Galloway, CEO of JAS-ANZ
  • Ben White, General Manager of Sci Qual International
  • Joseph Krolikowski, QMS Program Manager, Perry Johnson Registars
  • Adam McDean, CEO of QMS Certification Services

This session is pre-recorded and has been edited for clarity. You will be able to ask questions and post comments on the webinar page. We’ll moderate those and respond to as many as we can.

This is the first of a year-long series of webinars on the Future of Auditing. We hope this session will serve as a springboard to generate topics for some of our future sessions—some of which may be live. Some of these sessions may be panels, some may be a single presenter, and some may be more traditional, tools-focused sessions. We hope you can join us for more as we move throughout the year.

One comment

  1. 1. With the new ISO 19011:2018 auditing guidance standard due in July, it would be good timing for EG to revise its AU and TL performance criteria to cover some of the auditing techniques discussed in the webinar. That would cause the auditor training providers to adjust their courses and exams.
    2. Auditors must understand new technologies to properly assess processes that use those technologies. Plus, auditing firms should take advantage of technological advances to enable their auditors to conduct more efficient and effective audits.
    3. Exemplar Global should benchmark best practices in quality auditing. It may be that some customers are making better use of technology and virtual audits than certification bodies. The webinar panel didn’t include any customers for first and second party audit perspectives.
    4. Auditors usually assess systems according to the audit plan. Unfortunately, their audit plans are often arranged by the clauses of a standard and don’t reflect the functional areas and process flows of the organization. Maybe they need to see some case studies that show how to develop audit plans for several types of organizations, e.g., manufacturing, service, and software development.
    5. To avoid auditors focusing primarily on the requirements of a standard, they must be reminded to also assess customer, legal, and organizational requirements. I teach my students the LOCS and DORS acronyms. The primary requirements are Legal, Organizational, Customer, and Standard. The primary sources of evidence are Documents, Observations, Records, and Statements.
    6. A possible list of technologies for auditor awareness might be: Robotics, Cloud, Artificial Intelligence, Augmented Reality, Internet of Things, Drones, Self-Driving Vehicles, Blockchain, and 3-D Printing.

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