Holding CBs and ABs Accountable: How the ICT Industry’s “3P-EVP” is Changing Behavior

If you have ever wondered whether you could actually trust the value of a supplier’s certified management system, this presentation could help you work toward increasing accountability in third-party certification practices. Members of QuEST Forum were, for many years, dissatisfied with the performance of some TL 9000 certified organizations. We

Auditing Interconnections

All management systems standards invoke several references to related clauses—the High Level Structure guarantees these interconnections in ISO 9001:2015 and related sector-specific standards (automotive, aerospace, environmental, etc.). Auditing the organization’s understanding and application of these interconnections creates a logical audit trail from strategic decisions to tactical accomplishments. This presentation will