Internal audits are supposed to add value, but research has found most companies view audits as a distraction that provides minimal value. The reality is that this viewpoint is often correct—too much time is wasted on ineffective internal audit programs. In this session, I will clarify common misunderstandings of internal
What Is the IAF and Why Should I Care About Their Database of Accredited Certification? Many companies require their suppliers to obtain and maintain certifications to one or more management system standards, such as ISO 9001 (quality), ISO 14001 (environmental), ISO 50001 (energy), and ISO 27001 (information security); or at
Is Auditing Local Government Organizations Different? To answer this question we have to start with another question: What are the differences between a local government organization and an organization inside, let’s say the manufacturing industry? Both organizations aim to satisfy their customers (citizens are also customers). Both use processes to
Many organizations are still preparing and adapting their quality management system to meet the September 2018 deadline for transition to ISO 9001:2015, and many certification bodies and auditors will be steeling themselves for the heavy workload that this will entail over the coming months. The degree of difficulty in meeting
Auditing ISO 9001 can be a challenge for any auditor. Knowing where to look for help, tips, and advice can keep your skills fresh. The Auditing Practices Group (APG) is an excellent resource. This presentation will outline how the APG can assist auditors. It will also provide a wealth of
As organizations reach the deadline and complete the transition to ISO 9001:2015 you can hear a collective sigh of relief. However, as with an initial certification, most organizations struggle to sustain the implementation of their QMS during the first surveillance audit after a transition is complete. This session is focused
Sustaining the techniques to have widespread brand recognition and surpass competition is becoming more difficult as a result of constant changes in technology, customer needs and expectations, the global economy, and other ongoing fluctuations in the business sector. Even if you are best-in-class, there are others trying to achieve excellence.
If you have ever wondered whether you could actually trust the value of a supplier’s certified management system, this presentation could help you work toward increasing accountability in third-party certification practices. Members of QuEST Forum were, for many years, dissatisfied with the performance of some TL 9000 certified organizations. We
All management systems standards invoke several references to related clauses—the High Level Structure guarantees these interconnections in ISO 9001:2015 and related sector-specific standards (automotive, aerospace, environmental, etc.). Auditing the organization’s understanding and application of these interconnections creates a logical audit trail from strategic decisions to tactical accomplishments. This presentation will
Are you prepared to address the differences between ISO 13485:2003 and ISO 13485:2016? With a greater emphasis on addressing regulatory requirements and using risk management to design your quality management system, ISO 13485:2016 has a new engine, but there are a lot of new and smaller moving parts as well.