Tag Archives: ISO 19011

Taking Auditing to New Level with International Standard Under Revision

ISO’s popular standard for auditing…

ISO’s popular standard for auditing management systems is under revision and has just reached the first voting stage, a crucial step in its development.

Organizations are increasingly turning to management systems in a quest to be more effective and save time and money. Many companies have several different management systems, each focusing on different areas, such as IT, information security, quality, and environmental management. ISO 19011, Guidelines for auditing management systems, will help with the effective audit of those management systems to ensure continuous improvement, allowing harmonization across systems and a uniform approach of the auditing process where there are multiple systems in place.

The standard is currently being revised to reflect the growing number of management system standards (MSS) and the recent revisions of some of the most widely used, such as ISO 9001 for quality and ISO 14001 for the environment. It has just reached Committee Draft (CD) stage, meaning those countries involved in its revision have an opportunity to make comments on the draft.

Denise Robitaille, chair of ISO/PC 302, the ISO project committee responsible for the revision, said that when the standard was last published in 2011, there were 11 management system standards, but that number has since grown significantly to 39, with 12 others in development.

“As organizations see the benefit and need for management systems, there has been an increase in the number of sector-specific standards to respond to the mandate.

“There are now MSSs that cover areas such as health and medical, environment, services, information technology and more. In addition, the two most popular MSSs – ISO 9001 and ISO 14001 – have recently been updated, so the auditing of these systems needs to reflect the variety and number of standards being developed.”

ISO 19011 is applicable to all organizations that need to conduct internal or external audits of management systems or manage an audit programme. It is intended to apply to a broad range of potential users, including auditors, organizations implementing management systems and organizations needing to conduct audits of management systems for contractual or regulatory reasons.

ISO 19011 also provides guidance on external audits, including certification and supplier, which support the implementation of the MSS.

The revised version of ISO 19011 is due to be published mid-2018.

This article has been republished in full with permission from ISO.

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What to Expect From the ISO 19011 Revision

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By Elisabeth Thaller This year…

By Elisabeth Thaller

This year the International Organization for Standardization (ISO) approved a project to revise ISO 19011:2011—Guidelines for auditing management systems. ISO Project Committee PC 302 was established with experts from numerous countries to revise the standard. The first of four plenary meetings was held during the second week of November in Orlando, Florida.

While it is too soon to say exactly what the new revision of ISO 19011 will look like, here is a brief overview of the most relevant topics that were discussed at the first meeting.

Terms and definitions: ISO 19011 isn’t a management system standard, therefore it’s not required to use the same terminology as other standards. However, it was decided that it’s in the interest of users of the standard that the terms and definitions be aligned with the high-level structure in Annex SL of the ISO directives. One example is the use of the term “documented information,” which will be integrated in ISO 19011 whenever possible.

Risk and risk-based thinking: The committee decided that it’s not necessary to include a new section about risk. However, the concepts of risk and opportunities will be included throughout the standard as applicable.

Remote auditing: The main idea and argument to justify the need to include remote auditing in the revision was that some companies only exist virtually, or that some or all information may not be stored in a physical location. The committee decided that an audit is an audit, no matter where it’s completed. Therefore, there are different tools and methods that can be used—remote auditing being one of them.

Small and medium enterprises (SME): It was determined that it’s not necessary to include a specific section regarding SMEs because the language used in the standard should be generic enough to apply to any type of organization and audit. If any specific guidance is needed for SMEs, it may be included within an annex or notes.

Audit team competence: ISO 19011 and ISO 17021 are compatible and will remain this way. There will be some changes to reflect current challenges regarding auditor and audit team competence—in particular in relation to risk, combined audits, and auditing clauses 4.1, 4.2, and 4.3 of the high-level structure, along with remote auditing.

In summary, we can expect the revision of ISO 19011 to be better aligned with the terminology, business practices, and audit needs of current times. The revision will incorporate concepts such as risk-based thinking and remote auditing, and will also include updated terminology and auditor competence requirements. This will provide a contemporary approach to complex organizational structures and audits.

About the author

Elisabeth Thaller has provided management system consulting, auditing, and training for the past 20 years. During this time, Thaller has coached private and government organizations on the implementation of diverse management system and conformity assessment standards, including ISO 17024 and ISO 17021.

As a contracted evaluator with Exemplar Global, Thaller has performed training provider and course certification audits in the US, Europe, Mexico, and South America.

Thaller is a member of the US TAG to ISO/PC 302 Guidelines for auditing management systems and is actively involved in the current review of ISO 19011. Thaller previously participated in the ISO/TC 176 STTG (ISO 9001:2015), ISO/TC 207 STTF (ISO 14001:2015), and ISO/CASCO/STTF (ISO 17021:2015).

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ASQ Seeks Members for Committee to Revise ISO 19011

ISO 19011
ASQ is administering the U.S. committee to revise ISO 19011, Guidelines for auditing management systems. ASQ is calling for applications to join the technical advisory group (TAG) responsible for revising the standard—TAG 302. ISO 19011:2011 provides guidance on auditing management systems: including the principles of auditing, managing an audit program,…

ASQ is administering the U.S. committee to revise ISO 19011, Guidelines for auditing management systems. ASQ is calling for applications to join the technical advisory group (TAG) responsible for revising the standard—TAG 302.

ISO 19011:2011 provides guidance on auditing management systems: including the principles of auditing, managing an audit program, and conducting management system audits. The standard also includes guidance on the evaluation of competence of individuals involved in the audit process, including the person managing the audit program, auditors, and audit teams.

Responsibilities of committee members include voting on drafts of the standards, commenting on drafts, and attending meetings. The timeframe for the revision is two years. During that time, ASQ anticipates holding at least two national meetings per year and at least one international meeting per year. A WebEx option will be available to those not able to attend national meetings. Attendance at international meetings is not a requirement.

Technical knowledge of auditing management system standards is required to join. Knowledge of standards development is not required.

U.S. residents interested in joining TAG 302* can click here to download the application form. Completed forms and questions, can be emailed to standards@asq.org.

*Application for TAG 302 is only open to residents of the United States.

ASQ Seeks Members for Committee to Revise ISO 19011

ASQ is administering the U.S.…

ASQ is administering the U.S. committee to revise ISO 19011, Guidelines for auditing management systems. ASQ is calling for applications to join the technical advisory group (TAG) responsible for revising the standard—TAG 302.

ISO 19011:2011 provides guidance on auditing management systems: including the principles of auditing, managing an audit program, and conducting management system audits. The standard also includes guidance on the evaluation of competence of individuals involved in the audit process, including the person managing the audit program, auditors, and audit teams.

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