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10 Tips to Improve Your Email Marketing

Emails are part of business and are a powerful tool for communicating with clients or colleagues. In fact, recent studies have shown that emails have become so popular that we receive an average of 120 emails per day. So how do you ensure that your email is noticed and stands out from the rest? Here … Continue reading 10 Tips to Improve Your Email Marketing

Why Your Business Should Be Using Social Media

Social media is part of our lifestyle in 2016, so if you aren’t on it, it’s time to start. The latest Smart Insights global digital report shows that 67 percent of internet users are active on social media, a trend that has been steadily increasing with 10 percent growth in the past 12 months. People … Continue reading Why Your Business Should Be Using Social Media

Millennials’ Association with Quality

Let me be clear from the start: This is not an anti-millennial piece, rather a call to action. We are interested in you. Millennials (Members of the generation following Generation X, or two generations after the 1946 to 1964 baby-boom generation. Also known as Generation Y.), are the voice of future quality professionals. So let’s … Continue reading Millennials’ Association with Quality

Hack Update: The Emergence of Exemplar Global 2.0

Exemplar Global has embarked on a journey to reinvent itself to better serve the future needs of the auditing profession. Our organization is fast approaching 30 years in business, has undergone three name changes, and has evolved from a membership organization to one that delivers personnel certification. These evolutionary steps were taken in response to … Continue reading Hack Update: The Emergence of Exemplar Global 2.0

“Hacking” Quality

Continuing my theme of the future of quality, the ability to see the future could come through some interesting lenses—hacking, for instance. Hack: A clever solution to a tricky problem. To hack is to modify or change something in an extraordinary way. (Urban Dictionary) While a more traditional definition of hack may be along the … Continue reading “Hacking” Quality

Should my business have a blog?

The short answer is yes. But you may need more concrete facts and figures to gain approval for a blog and win over your boss. Today there are more than 150 million blogs on the internet. This number hasn’t happened by accident, as millions of people have realized the benefits of blogging. Blogs provide a … Continue reading Should my business have a blog?

Leading Quality Conference to Be Held in Sydney July 3-5

Leading Australian Quality Conference, Qualcon, will be held in Sydney next week, giving Australasian organizations and individuals the opportunity to share best practices in quality, productivity, and business excellence. With the theme “Innovation and Productivity the Place of Quality in a Time of Rapid Change,” the conference will focus on practical and policy aspects with … Continue reading Leading Quality Conference to Be Held in Sydney July 3-5

Five Tips to Improve Your Training Sales

by Michelle Tolhurst Knowledge is power and education is the key. Training providers play an important role in shaping future leaders. So how can training providers reach their ideal target market? In this article we present five tips you can use to improve sales for your training business. 1. Referrals Many businesses attribute up to … Continue reading Five Tips to Improve Your Training Sales

What Will Quality Look Like in 20 Years?

To look to the future, the quality profession is revisiting its roots. The question is, “Where is the next generation to help the profession look ahead?” Or, as I like to think of it, “What’s the emoticon for quality?” I recently attended ASQ’s World Conference on Quality and Improvement where we discussed powerful questions such … Continue reading What Will Quality Look Like in 20 Years?

Technical Advisory Notice: ISO 13485:2016 and QMS Leader Auditor/Auditor Training Courses

Recently, questions have been raised regarding the TCC Quality Management System Lead Auditor/Auditor training courses in relation to the inclusion of the new ISO 13485:2016 standard. Given that ISO 9001:2015 follows the new Annex SL structure, and the revised ISO 13485:2016 standard will maintain the ISO Guide 83 format until its next revision, the standards … Continue reading Technical Advisory Notice: ISO 13485:2016 and QMS Leader Auditor/Auditor Training Courses