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Andrew Baines Appointed New President and CEO of Exemplar Global

The Exemplar Global board of…

The Exemplar Global board of directors today announced the appointment of Andrew Baines as its new president and CEO following the resignation of Peter Holtmann this week. This change is effective immediately.

The board thanks Holtmann for his many years of service and for his work in leading Exemplar Global to its position as the premier global personnel certification body for auditors, engineers, and training providers.

Baines has more than 30 years of work experience spanning the food industry, auditing and conformity assessment, and international business development.

Living in New Zealand for the past 25 years, Baines is originally from the United Kingdom where he graduated from Dundee University in Scotland with an honors degree in microbiology. After graduating, he worked in the food industry in quality control, quality assurance, and product research and development before immigrating to New Zealand where he began a career auditing quality, environmental, and safety management systems. This led to business unit management and senior executive roles in a conformity assessment body, including establishing a New Zealand government-owned agency, turning it into one of the largest conformity assessment bodies in the Southern hemisphere. Baines has global experience working in China, South East Asia, the Middle East, as well as North America and Europe. He concurrently served on the board of directors of RABQSA (now Exemplar Global) for seven years before resigning to join ASQ in January 2015 in the position of global managing director. He will continue to hold that role.

At ASQ, Baines leads ASQ Global, which comprises regional service centers in South and North Asia, Latin America, the Middle East, and Africa, and leads the global team at ASQ headquarters in Milwaukee, Wisconsin.

About Exemplar Global

Exemplar Global provides individuals from around the world with credentials of competence and capability through personnel certification. Training courses and their outcomes can be certified against international requirements for training delivery and examination best practice. Exemplar Global College offers continuing professional development to our certified professionals. Exemplar Global’s iNARTE business unit credentials engineers in the electronics and telecommunications industries. The organization’s business activities ensure’s that Exemplar Global is a thought leader and influencer of best practices of competency-based certification through its Laureate division. As a not-for-profit registered charity Exemplar Global supports its communities with its Gratiis services for those who support others charitably.

For more information, visit www.exemplarglobal.org.

Note: The Auditor is published by Exemplar Global, a wholly owned subsidiary of ASQ.

The post Andrew Baines Appointed New President and CEO of Exemplar Global appeared first on The Auditor.

Millennials’ Association with Quality

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How do we learn to…

How do we learn to engage with millennials using their tools of communication, demonstrate that your association has an accessible and attainable career pathway, remove the barriers of achievement through mentoring, and articulate the purpose that will encourage engagement through volunteering?

by Peter Holtmann

Let me be clear from the start: This is not an anti-millennial piece, rather a call to action. We are interested in you. Millennials (Members of the generation following Generation X, or two generations after the 1946 to 1964 baby-boom generation. Also known as Generation Y.), are the voice of future quality professionals. So let’s talk.

In continuing our work on future sustainability pathways, Exemplar Global is very clear on one thing—millennials are our audience.

I am not going to detail the psychometrics of millennials. I would prefer to discuss the value proposition to engage in our industry.

For the sake of efficiency, I will call it the quality industry. But let it be understood this covers training, consulting, auditing, mentoring, coaching, and research into all things related to the consistent outcomes of product and service. This includes quality, health, safety, environment, security, and protection.

I decided to research how other industries and associations address the “enigma” of millennials and what engages them. I found 375,000 articles on Google alone. That number may have increased since I wrote this, which shows that people are seeking answers to the same questions I am.

I am not going into the exact details, but suffice it to say that the questions are common across all the associations I researched. I will share a thread of logic shared by all on the “how to” for millennials. Specifically, learn to engage with millennials using their tools of communication, demonstrate that your association has an accessible and attainable career pathway, remove the barriers of achievement through mentoring, and articulate the purpose that will encourage engagement through volunteering.

The list is by no means definitive and there are other nuances of these themes. Essentially, the formula looks and feels familiar. But do we pitch it to the right audience?

Speaking directly to millennials, I would like to respond to these terms on behalf of Exemplar Global and other like-minded quality professionals and communities.

Mission
Our mission and vision at Exemplar Global is to advance the art and science of recognition of the professionals within the communities we support. That means we work hard to show your value to customers and employers globally. We do this by building credentials that are portable and easily recognizable. We do this because we believe you are the future and will take us forward.

How do you engage in this mission? We need people to help us shape a clearer vision of the future. What will the work environment be? How will people engage with it? What do they need to bring with them as competencies to add value to this environment?

Millennials are faster, have higher energy, engage intimately with technology, and build ideas in a way that is unique and of high value. We need you to help us deliver your future career path.

Career path
We’ve taken the first steps to create a career pathway for you. This has the elements of engaging with your peers, describing the entry requirements, and the outcomes of developing your professional credentials (this means money, recognition, and association with others). We have the flexibility to work with you on how you would like to engage with a career path. This means technology, challenge to goals, recognition, and incentives to complete the path.

Mentoring to success
Mentoring is necessary and valuable. We are working to build platforms to connect our most accomplished certified professionals with aspiring millennial professionals. Having access to an expert helps you build problem-solving capabilities, client relationship development skills, and build interaction with senior or executive management. There is no better way to build your personal and technical skills than with a mentor.

Interaction
Nothing beats in-person time at events or working environments. This counts as valuable professional development and can be used as recognition toward certification or professional growth.

To this end, Exemplar Global has begun to create these opportunities, starting with our Hackathon and then moving forward with the establishment of a young professional governance opportunity.

More details on this will follow in the near future, but the sole purpose is to engage young professionals to build future association and professional credentialing models. This will be a global opportunity that fast-tracks your skills development with governance, strategy, project management, and technical development.

Communication
Being a global provider of credentials and career development has its benefits and challenges. One challenge is being “local” to our audience. The physical and cultural barriers can be just as complex and impractical as in a medium-sized association. However, we have you to our advantage. You are global and local. You know the landscape and culture, and you are connected to us.

Together we can communicate using your technology and networks. After all, you have access to far more people than we do. We should encourage you to communicate on our behalf.

This assistance could count as recognition for certification and professional development. Championing our mission and enlisting others rapidly builds a social presence that sustains the quality movement.

These thoughts are just a sketch of what is possible with your help. I’m excited about what you can accomplish and how fast you can achieve solutions. My role is to encourage you to engage with us, support your ideation and enactment, and recognize and reward your efforts.

If this sounds like you, then let’s have a conversation. The future quality profession is owned by you, so make your impression on it.

As usual, I am interested in your feedback and thoughts. You can respond directly to this article or on your favored communication channel. I’m on most of those channels.

The post Millennials’ Association with Quality appeared first on The Auditor.

Everything You Need to Know About IAF Assessments

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Exemplar Global College recently added International Accreditation Forum (IAF) assessments to its extensive range of specialized online courses. Here is everything you need to know about the IAF, its assessments, and how completing these assessments could benefit your career, and the auditing profession. What is the IAF? The IAF is…

Exemplar Global College recently added International Accreditation Forum (IAF) assessments to its extensive range of specialized online courses. Here is everything you need to know about the IAF, its assessments, and how completing these assessments could benefit your career, and the auditing profession.

What is the IAF?

The IAF is a global network of accreditation bodies and other organizations involved in conformity assessment activities in the fields of management systems, products, services, personnel, and other similar programs.

The primary function of the IAF is to develop a single global program of conformity assessment that reduces risk for businesses and their customers. The IAF aims to provide assurance that accredited certificates can be trusted. The resulting accreditation assures users of the competence and impartiality of the accredited body.

What is the relevancy of IAF assessments?

Thirty-nine technical areas fall under management system auditing. Technical area assessments based on industry IAF codes help standardize auditor competency when auditing management system standards.

What IAF Assessments are currently available through Exemplar Global College?

The four new IAF assessments available through Exemplar Global College are:

  • Wholesale and Retail Trade Technical Assessment (IAF 29.1)
  • Electrical and Optical Equipment Technical Area Assessment (IAF 19)
  • Machinery and Equipment Technical Area Assessment (IAF 18)
  • Construction Technical Area Assessment (IAF 28)

What is the aim of IAF assessments?

Each of these assessments seeks to test the individual’s knowledge of the relevant industry to demonstrate competence when performing a quality management system audit in that particular technical area.

Why should auditors complete these assessments?

Consistent with ISO/IEC 17021:2001, each IAF assessment has been constructed to meet the accreditation requirements for both registrars and certification bodies. This allows individuals to expand their certification scope to include multiple specialized areas.

Technical area assessments based on industry IAF codes will help standardize auditor competency when auditing management system standards. These assessments will give individuals the ability to systematically assess their technical competence against the content categorized by the IAF codes.

What do auditors receive on successful completion of the assessment?

Auditors are awarded a certificate to demonstrate their technical expertise and knowledge of that industry’s process of operations.

Is it mandatory for auditors to complete IAF assessments to maintain their Exemplar Global certification?

There is no requirement for Exemplar Global certified auditors to take the IAF exams.

Will more IAF assessments be added to Exemplar Global College in the future?

Exemplar Global College will add more IAF assessments within the next three to six months.

Where can I find the IAF assessments?

To view the current list of IAF courses, and other technical assessments available through Exemplar Global College, please click here.

Everything You Need to Know About IAF Assessments

magnifying-glass-450689_640
Exemplar Global College recently added International Accreditation Forum (IAF) assessments to its extensive range of specialized online courses. Here is everything you need to know about the IAF, its assessments, and how completing these assessments could benefit your career, and the auditing profession. What is the IAF? The IAF is…

Exemplar Global College recently added International Accreditation Forum (IAF) assessments to its extensive range of specialized online courses. Here is everything you need to know about the IAF, its assessments, and how completing these assessments could benefit your career, and the auditing profession.

What is the IAF?

The IAF is a global network of accreditation bodies and other organizations involved in conformity assessment activities in the fields of management systems, products, services, personnel, and other similar programs.

The primary function of the IAF is to develop a single global program of conformity assessment that reduces risk for businesses and their customers. The IAF aims to provide assurance that accredited certificates can be trusted. The resulting accreditation assures users of the competence and impartiality of the accredited body.

What is the relevancy of IAF assessments?

Thirty-nine technical areas fall under management system auditing. Technical area assessments based on industry IAF codes help standardize auditor competency when auditing management system standards.

What IAF Assessments are currently available through Exemplar Global College?

The four new IAF assessments available through Exemplar Global College are:

  • Wholesale and Retail Trade Technical Assessment (IAF 29.1)
  • Electrical and Optical Equipment Technical Area Assessment (IAF 19)
  • Machinery and Equipment Technical Area Assessment (IAF 18)
  • Construction Technical Area Assessment (IAF 28)

What is the aim of IAF assessments?

Each of these assessments seeks to test the individual’s knowledge of the relevant industry to demonstrate competence when performing a quality management system audit in that particular technical area.

Why should auditors complete these assessments?

Consistent with ISO/IEC 17021:2001, each IAF assessment has been constructed to meet the accreditation requirements for both registrars and certification bodies. This allows individuals to expand their certification scope to include multiple specialized areas.

Technical area assessments based on industry IAF codes will help standardize auditor competency when auditing management system standards. These assessments will give individuals the ability to systematically assess their technical competence against the content categorized by the IAF codes.

What do auditors receive on successful completion of the assessment?

Auditors are awarded a certificate to demonstrate their technical expertise and knowledge of that industry’s process of operations.

Is it mandatory for auditors to complete IAF assessments to maintain their Exemplar Global certification?

There is no requirement for Exemplar Global certified auditors to take the IAF exams.

Will more IAF assessments be added to Exemplar Global College in the future?

Exemplar Global College will add more IAF assessments within the next three to six months.

Where can I find the IAF assessments?

To view the current list of IAF courses, and other technical assessments available through Exemplar Global College, please click here.

Exemplar Global Seeks Exam Question Writers for IAF Project

Exemplar Global is working on…

Exemplar Global is working on technical area exams based on industry International Accreditation Forum (IAF) codes to help standardize auditor competency when auditing management systems standards.

Exemplar Global is looking for individuals to write questions (items) for exams related to the following industries, under the environmental management system (EMS) scheme:

To read more, please click here to login.

The post Exemplar Global Seeks Exam Question Writers for IAF Project appeared first on The Auditor.

Volunteers Needed to Take IAF Pilot Exams

Exemplar Global is hosting four…

Exemplar Global is hosting four pilot International Accreditation Forum (IAF) assessment exams to determine—from data acquired from the pilots—the pass rates for the final exams.

With the release of ISO/IEC TS 17021-2 and -3, Exemplar Global has developed a series of technical area exams based on industry IAF codes. The goal is to elevate competency requirements for third-party environmental management system (EMS) and quality management system (QMS) auditors to ensure that they have adequate knowledge of both the standard and the industry they are auditing. Exemplar Global develops these exams to help standardize auditor competency for these requirements. The technical areas to be covered in the pilot exams are:

To read more, please click here to login.

The post Volunteers Needed to Take IAF Pilot Exams appeared first on The Auditor.

Exemplar Global to Help HACCP Awards Recognize Food Safety Professionals

The HACCP Awards for 2015 are fast approaching, with Exemplar Global again supporting the program. The HACCP Award program recognizes professionals who are making positive contributions to the food safety industry. Exemplar Global has been a strong supporter of the awards program for many years, including providing funding and sponsorship,…

The HACCP Awards for 2015 are fast approaching, with Exemplar Global again supporting the program. The HACCP Award program recognizes professionals who are making positive contributions to the food safety industry.

Exemplar Global has been a strong supporter of the awards program for many years, including providing funding and sponsorship, with CEO and President Peter Holtmann having a long-standing presence on the judging panel.

Hosted by SAI Global, the HACCP Awards were established in 2003 as a way of recognizing people in the agri-food chain who work tirelessly in the interests of food safety. It’s the only award program in Australia that recognizes food safety excellence.

“There are many other company awards or individual awards, but people working in food safety or quality assurance departments often get missed,” said Michelle Tolhurst, SAI Global marketing executive. “It’s vital to recognize that food safety is critical for the entire business, and HACCP programs need to start at the top-down. Without the rigorous food safety management systems and the procedures followed daily by each person on the production line, businesses would not succeed.”

Tolhurst has been involved with the HACCP Awards program for 10 years, and said she enjoys reading all of the applications and seeing the dedication of the industry to protect our food supply. However, she believes that a lot of the work is taken for granted.

“Consumers buy food with the expectation that it will be safe and fit for consumption,” she said. “They don’t realize how much effort goes into ensuring safety across every step of the supply chain. Therefore, the HACCP Awards are a valuable tool and one that should be recognized and celebrated right across the food industry.”

Due to changes in format and timing, this year SAI Global will be offering two awards: the Ross Peters Award for Excellence in Food Safety, and the Food Safety Training Scholarship Award to recognize up-and-coming talent.

“The calibre of entries [this year] was very high, with many worthy candidates,” Tolhurst said. “Those who stood out the most submitted a complete application, including all suggested supporting documents.”

The awards would not be possible without the support of the judging panel, and in order to keep the program industry-based and fair, judges are selected to represent all sectors of the industry. Alongside long-standing judge Peter Holtmann, this year’s judging panel includes Debbie Peters, the former owner of Advancing Food Safety; Clare Hamilton Bate from Freshcare; Fiona Fleming from the Australian Food and Grocery Council; and Ian Jenson from Meat and Livestock Australia.

The HACCP Awards for 2015 will be presented on November 18 as part of the HACCP conference, which runs November 17–18 at the Mercure Sydney. For more information about the conference and HACCP Awards, visit australianhaccpconference.com.au.

Exemplar Global to Help HACCP Awards Recognize Food Safety Professionals

The HACCP Awards for 2015 are fast approaching, with Exemplar Global again supporting the program. The HACCP Award program recognizes professionals who are making positive contributions to the food safety industry. Exemplar Global has been a strong supporter of the awards program for many years, including providing funding and sponsorship,…

The HACCP Awards for 2015 are fast approaching, with Exemplar Global again supporting the program. The HACCP Award program recognizes professionals who are making positive contributions to the food safety industry.

Exemplar Global has been a strong supporter of the awards program for many years, including providing funding and sponsorship, with CEO and President Peter Holtmann having a long-standing presence on the judging panel.

Hosted by SAI Global, the HACCP Awards were established in 2003 as a way of recognizing people in the agri-food chain who work tirelessly in the interests of food safety. It’s the only award program in Australia that recognizes food safety excellence.

“There are many other company awards or individual awards, but people working in food safety or quality assurance departments often get missed,” said Michelle Tolhurst, SAI Global marketing executive. “It’s vital to recognize that food safety is critical for the entire business, and HACCP programs need to start at the top-down. Without the rigorous food safety management systems and the procedures followed daily by each person on the production line, businesses would not succeed.”

Tolhurst has been involved with the HACCP Awards program for 10 years, and said she enjoys reading all of the applications and seeing the dedication of the industry to protect our food supply. However, she believes that a lot of the work is taken for granted.

“Consumers buy food with the expectation that it will be safe and fit for consumption,” she said. “They don’t realize how much effort goes into ensuring safety across every step of the supply chain. Therefore, the HACCP Awards are a valuable tool and one that should be recognized and celebrated right across the food industry.”

Due to changes in format and timing, this year SAI Global will be offering two awards: the Ross Peters Award for Excellence in Food Safety, and the Food Safety Training Scholarship Award to recognize up-and-coming talent.

“The calibre of entries [this year] was very high, with many worthy candidates,” Tolhurst said. “Those who stood out the most submitted a complete application, including all suggested supporting documents.”

The awards would not be possible without the support of the judging panel, and in order to keep the program industry-based and fair, judges are selected to represent all sectors of the industry. Alongside long-standing judge Peter Holtmann, this year’s judging panel includes Debbie Peters, the former owner of Advancing Food Safety; Clare Hamilton Bate from Freshcare; Fiona Fleming from the Australian Food and Grocery Council; and Ian Jenson from Meat and Livestock Australia.

The HACCP Awards for 2015 will be presented on November 18 as part of the HACCP conference, which runs November 17–18 at the Mercure Sydney. For more information about the conference and HACCP Awards, visit australianhaccpconference.com.au.

The post Exemplar Global to Help HACCP Awards Recognize Food Safety Professionals appeared first on Exemplar Global | Personnel & Training Certification.

Exemplar Global to Help HACCP Awards Recognize Food Safety Professionals

The HACCP Awards for 2015 are fast approaching, with Exemplar Global again supporting the program. The HACCP Award program recognizes professionals who are making positive contributions to the food safety industry. Exemplar Global has been a strong supporter of the awards program for many years, including providing funding and sponsorship,…

The HACCP Awards for 2015 are fast approaching, with Exemplar Global again supporting the program. The HACCP Award program recognizes professionals who are making positive contributions to the food safety industry.

Exemplar Global has been a strong supporter of the awards program for many years, including providing funding and sponsorship, with CEO and President Peter Holtmann having a long-standing presence on the judging panel.

Hosted by SAI Global, the HACCP Awards were established in 2003 as a way of recognizing people in the agri-food chain who work tirelessly in the interests of food safety. It’s the only award program in Australia that recognizes food safety excellence.

“There are many other company awards or individual awards, but people working in food safety or quality assurance departments often get missed,” said Michelle Tolhurst, SAI Global marketing executive. “It’s vital to recognize that food safety is critical for the entire business, and HACCP programs need to start at the top-down. Without the rigorous food safety management systems and the procedures followed daily by each person on the production line, businesses would not succeed.”

Tolhurst has been involved with the HACCP Awards program for 10 years, and said she enjoys reading all of the applications and seeing the dedication of the industry to protect our food supply. However, she believes that a lot of the work is taken for granted.

“Consumers buy food with the expectation that it will be safe and fit for consumption,” she said. “They don’t realize how much effort goes into ensuring safety across every step of the supply chain. Therefore, the HACCP Awards are a valuable tool and one that should be recognized and celebrated right across the food industry.”

Due to changes in format and timing, this year SAI Global will be offering two awards: the Ross Peters Award for Excellence in Food Safety, and the Food Safety Training Scholarship Award to recognize up-and-coming talent.

“The calibre of entries [this year] was very high, with many worthy candidates,” Tolhurst said. “Those who stood out the most submitted a complete application, including all suggested supporting documents.”

The awards would not be possible without the support of the judging panel, and in order to keep the program industry-based and fair, judges are selected to represent all sectors of the industry. Alongside long-standing judge Peter Holtmann, this year’s judging panel includes Debbie Peters, the former owner of Advancing Food Safety; Clare Hamilton Bate from Freshcare; Fiona Fleming from the Australian Food and Grocery Council; and Ian Jenson from Meat and Livestock Australia.

The HACCP Awards for 2015 will be presented on November 18 as part of the HACCP conference, which runs November 17–18 at the Mercure Sydney. For more information about the conference and HACCP Awards, visit australianhaccpconference.com.au.

The post Exemplar Global to Help HACCP Awards Recognize Food Safety Professionals appeared first on Exemplar Global | Personnel & Training Certification.

Auditing Profession Career Pathway Survey White Paper Available

Exemplar Global's "Auditing Profession Career Pathway Survey" white paper will be distributed free of charge to attendees of the ASQ Audit conference, Oct. 29-30 in Reno, Nevada. Exemplar Global's President Peter Holtmann is the conference keynote speaker. To clarify facets of the global auditor population and provide insight into auditing…

Exemplar Global’s “Auditing Profession Career Pathway Survey” white paper will be distributed free of charge to attendees of the ASQ Audit conference, Oct. 29-30 in Reno, Nevada. Exemplar Global’s President Peter Holtmann is the conference keynote speaker.

To clarify facets of the global auditor population and provide insight into auditing as a viable career pathway alternative, Exemplar Global went straight to the source.

Exemplar Global invited auditors to take part in a study via LinkedIn. More than 1,000 responses were received, with the results published in the “Auditing Profession Career Pathway” survey.

The survey presented the professional auditor as someone able to skilfully manage conflictual relationships through the establishment of strong interpersonal relationships across all levels of an organization.

However, the skills of the individual auditor can shift an auditee’s perception of the overall audit from feeling they are being “policed,” to viewing the experience as adding value. Two subcultures emerge as a result of this construct: one that applauds the process and one that pits the auditor against the auditee.

There are varied paths to entering the profession, with respondents revealing varied experiences. Those originating from within companies that actively support the profession tended to find a career path easier to access and move through. Alternatively, those working within the quality profession experience their auditing career trajectory as a natural progression.

Regardless of entrance point, many auditors underscore the value of access to on-the-job shadowing, such that they could benefit from the expertise of more experienced professionals.

However, difficulty accessing training opportunities or being a mother, young, or female were identified as barriers to entering the profession.

Experience emerged as a key theme in the survey, both for those looking to enter the auditing profession and for those already working as an auditor. Although experience is presented as being highly valued, exactly what the term entails remains unclear. Credibility is presented as being intimately entwined with the construct of experience, with many auditors expressing the belief that one cannot exist without the other.

The need for a clearly outlined, established career path is a key takeaway from the survey.

Key trends identified in the survey include:

  • Job satisfaction. High industry retention rates and an overall desire to stay or grow within the auditing profession displayed by the general population signals that for the majority, auditing is an attractive, economically viable, and rewarding career.
  • Gender equality. The data shows increasing gender equality, reflected not only in terms of the changing proportion of male and female auditors over successive age ranges, but also in terms of the near equality of remuneration offered.
  • The need to attract a new generation. There is a clear age imbalance, an aging auditor population, and an approximate 10-year window of opportunity to address this imbalance.

Current challenges for the industry include leveraging job satisfaction and gender-neutral opportunities for career growth to attract personnel who possess the desired skills and personal attributes required to be successful auditors and leaders.

These people would then need to be trained and retained so they have the opportunity to continue the drive of the industry toward ever improving service levels and bringing value to the wider community in the years to come.

With this in mind, where will the future population of auditors come from?

Copies of the “Auditing Profession Career Pathway Survey” white paper will be available at Exemplar Global’s booth at the ASQ Audit conference, Oct. 29-30, in Reno, Nevada. Drop by the Exemplar Global booth, meet the staff, and pick your copy of the white paper.